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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracee Slaughter

April 7, 2025

5  out of  5
rating by Tracee Slaughter
"I just recently signed up with State Farm for my auto and renters insurance. Everyone in the office was very helpful and friendly. I would recommend State Farm to everyone. Thanks, State Farm for being supportive with helping getting all my needs covered."
We responded:
"Thank you for the 5 star review, Tracee! It is our pleasure to be able to assist you."
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Paul W

April 4, 2025

5  out of  5
rating by Paul W
"Everyone in the office is authentically pleasant and helpful. Jenna is great to work with. Highly recommend!"
We responded:
"Thanks so much for your review, Paul! We're glad we could provide the service and support you were looking for. Don’t hesitate to reach out anytime!"
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Kevin Tesh

April 4, 2025

5  out of  5
rating by Kevin Tesh
"Jennifer was awesome. Helped us through the process for auto and home. I had used Allstate for 40 years, so it was a big deal to switch. Saved a couple of grand overall, and very happy!"
We responded:
"We appreciate your fantastic review, Kevin! Knowing that we’ve earned your trust means the world to us. Thank you for being a valued client!"
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kim orbison

March 26, 2025

5  out of  5
rating by kim orbison
"I have always received great care from the team."
We responded:
"Thanks for the 5-star rating, Kim! We’re so happy to hear that you had a positive experience and look forward to serving you again in the future."
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Evyone Davis

March 24, 2025

5  out of  5
rating by Evyone Davis
"Massey at State Farm was very knowledgeable, efficient, and professional as she put together a homeowner policy for me. She was pleasant to work with."
We responded:
"Thank you so much for taking the time to leave an excellent rating, Evyone. We really appreciate your business. Please let us know what we can do for you in the future."
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christlan crisp

March 20, 2025

5  out of  5
rating by christlan crisp
"Wonderful customer service."
We responded:
"We really appreciate your kind words, Christian. Thank you for trusting us with your insurance needs."
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Michael Barnette

March 19, 2025

5  out of  5
rating by Michael Barnette
"Nicole Cockerham’s office is the best! They have assisted my family and stood by us after my son’s accident and continues to be there when we need them."
We responded:
"We really appreciate such a fantastic review, Michael. I will be sure to pass along your feedback to the team. Thank you for trusting us with all of your insurance needs."
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Jay Carden

March 19, 2025

5  out of  5
rating by Jay Carden
"Very friendly and helpful staff! Love doing business with y’all!"
We responded:
"Thank you for taking the time to provide us with such a great review, Jay. We appreciate your business!"
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Jacqueline Smith

March 19, 2025

5  out of  5
rating by Jacqueline Smith
"Everyone at Nicole Cockerham State Farm location are the best? Very professional as well as knowledgeable.... Therefore I'm referring everyone to go & see Nicole for your insurance needs."
We responded:
"Thank you, Jacqueline! We truly appreciate your recommendation and are so happy you had a good experience with us. Please let us know if there is anything else we can do for you, we're happy to help!"
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Joyce “Jo” Peterson

March 17, 2025

5  out of  5
rating by Joyce “Jo” Peterson
"The agent was helpful, knowledgeable and courteous. We look forward to continuing with State Farm."
We responded:
"Thank you for the 5 stars, Jo! We’re thrilled you had a great experience. We appreciate your trust in us!"
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Amy Hicks

March 14, 2025

5  out of  5
rating by Amy Hicks
"Filed a claim online at night due to vehicle damage from debris in the road . The very next morning my car was in the shop and I have a rental covered under my policy. The process has been easy quick and seamless so far."
We responded:
"Thank you for the fantastic review, Amy! We’re so happy to hear that you had such a positive experience. We are always here for you!"
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NINA TODARO

March 11, 2025

5  out of  5
rating by NINA TODARO
"Jennifer was a great help and was patient with me being I'm not computer literate!!"
We responded:
"Thank you so much for your kind words, Nina! We’re thrilled to hear you had a great experience."
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Tiara Manns

March 6, 2025

5  out of  5
rating by Tiara Manns
"Amazing experience!!!"
We responded:
"Thank you for taking the time to share your experience, Tiara. We love hearing from happy customers, and are here anytime you need us!"
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Craig Fewell

March 5, 2025

5  out of  5
rating by Craig Fewell
"We are grateful to have such a great insurance company. Fast and efficient."
We responded:
"Craig, thank you for the kind words and the five-star review! It’s great to know that you’re happy with our service. We truly appreciate your feedback and your trust in us. If you ever need anything, don’t hesitate to reach out—we’re here to help!"
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Karen J Kidwell

March 5, 2025

5  out of  5
rating by Karen J Kidwell
"These Lovely People made it very easy to change to less expensive car insurance. They are saving me over 500.00 dollars a year. I Highly recommend them . They even sent me a hallmark greeting card thanking me for joining the Family. I would Love to Thank Them back !!!♡♡♡"
We responded:
"We can’t thank you enough for the fantastic review, Karen! It’s always our goal to provide the best service possible, and we’re so glad you joined our family. Your support means a lot to us, and we’re excited to continue serving you for years to come!"
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Charles Briggs

February 24, 2025

5  out of  5
rating by Charles Briggs
"Nothing but pure excellence!!!! This office really care about their customers!! Im so delighted to be one of their customers!"
We responded:
"Thank you for the great review, Charles! We're so glad to hear you had a positive experience with us. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Karen

February 23, 2025

5  out of  5
rating by Karen
"We had been preparing to switch my insurance and Jennifer Shepard was very helpful and efficient when the time came to quickly make the switch without much warning. Thank you so very much."
We responded:
"We really appreciate your kind words, Karen! It’s great to know we were able to meet your expectations. If you need anything else, don’t hesitate to reach out!"
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LeDonna Moore

February 13, 2025

5  out of  5
rating by LeDonna Moore
"I am an Allstate Agency and have been working with Jenna for cancellations, and we always help each other on these, but I just wanted to give her a BIG SHOUT OUT because she is phenomenal, always kind, and I can feel her smile through the emails :) Thank you Jenna, you're amazing!!"
We responded:
"Your feedback means a lot to us, LeDonna, as someone in the industry yourself. Thank you for the positive review!"
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Robert Ochoa

February 11, 2025

5  out of  5
rating by Robert Ochoa
"We certainly would love to share our very advantageous and happy experience with Tammy. My husband let me know he encountered Tammy, on our quest to gain an insurance company that would appreciate our history and loyalty as customers. Happy to say we switched over to State Farm today. In great part because of Tammy. She was professional, very knowledgeable and super personable. We would like to again thank you for your time and consideration to our many inquiries. Looking forward to a mutually rewarding experience!!! Most Sincerely, Robert and Sherry O."
We responded:
"We’re so grateful for your positive review, Robert. Can’t wait to see you again soon!"
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The Note 2 Self Guy

February 7, 2025

5  out of  5
rating by The Note 2 Self Guy
"Jennifer Shepard provided excellent customer service. She and Nicole Cockerham made me feel like family as they saved me money 💰 and provided better coverage. Note 2 Self: Thank you ladies for the update."
We responded:
"Thanks for the amazing review! We appreciate your support and look forward to your next visit!"
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Scott Stephens

February 6, 2025

5  out of  5
rating by Scott Stephens
"I was having a bad experience with an insurance company I had been with for 44 years, so I called State Farm and spoke with Jena at Nicole Cockerham's agency. Not only did I get a personable, friendly voice, they saved me approximately $350 per year on house insurance and $1580 per year on auto insurance. I am very pleased. Highly recommend!"
We responded:
"Thank you for your five-star rating, Scott! We're glad we could provide excellent service."
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Rondalyn Turner

February 5, 2025

5  out of  5
rating by Rondalyn Turner
"Jennifer was wonderful to work with. She was able to get our car and house at a great price. Very very friendly and knowledgeable."
We responded:
"We appreciate your five-star rating, Rondalyn! It's great to know that we were able to deliver excellent service."
Profile photo of Natascha Venezia

Natascha Venezia

October 17, 2024

5  out of  5
rating by Natascha Venezia
"We recently switched to this office from an agent who was very subpar. Nicole Cockerhams office (Jenna specifically) has been absolutely wonderful since our switch! We were able to get quotes for new insurance fast and were provided with no pressure other options we were never made aware of by our other agent. Everyone has been incredibly professional and courteous and we are so happy to have found this agent!"
We responded:
"Thank you so much for sharing your experience, Natascha! We’re delighted to hear that the transition to our office has been a positive one and that Jenna and the rest of our team have made you feel supported and well-informed. We believe in offering personalized service, ensuring our clients understand all their options without any pressure, so it’s great to know that approach made a difference for you. We’re honored that you’ve placed your trust in us after your previous experience, and we’re excited to continue providing you with the professional and courteous service you deserve. If there’s anything you need in the future, we’re always here to help. Welcome to our agency—we’re thrilled to have you!"
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David Loomis

May 31, 2024

5  out of  5
rating by David Loomis
"Jenna and the team here are a pleasure to work with - highly recommend!"
We responded:
"Thank you for your kind words, David! It's great to hear that Jenna and the team have made such a positive impression. We strive to provide excellent service and a pleasant experience for our customers. We appreciate your recommendation."
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Felicia Tilles

April 19, 2024

5  out of  5
rating by Felicia Tilles
"Excellent service"
We responded:
"Thank you, Felicia! I'm so glad my team and I provided you with excellent service. Your satisfaction is our top priority, and we're glad we could provide you with the service you deserve."