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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica West

Jessica West

August 22, 2025

5  out of  5
rating by Jessica West
"Working with Jennifer and the team at the Nicole Cockerham State Farm office has been wonderful. They have made the process of getting rental insurance, to homeowners insurance, car, and others seamless. Highly recommend this team for any insurance needs!"
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Marla Michael

August 20, 2025

5  out of  5
rating by Marla Michael
"Massy from State Farm is incredibly knowledgeable, friendly and very helpful. She made me feel like I was the only client she had and that she had all the time in the world to help me, answered all my questions and told me she was sending me the information I needed to complete and send back . And she did it! In just a couple of days, I received an envelope in the mail of exactly what she said! I believe Massy actually loves her job and takes it seriously! Thank you, State Farm, for hiring someone better than Jake!"
We responded:
"Your feedback made our day, Marla—thank you! It’s a privilege to help you protect your home, vehicle, and family. Please reach out anytime—we’re always happy to help."
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Candace Salmon-Hosey

August 20, 2025

5  out of  5
rating by Candace Salmon-Hosey
"Jennifer Shepherd provided exemplary service and made the transition so easy. I appreciated her knowledge and patience as we worked through the details of each option. Based on my experience, I highly recommend this agency."
We responded:
"Thank you for the wonderful review, Candace! We’re proud to offer honest advice and dependable coverage—your satisfaction is always our top priority."
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Ronald Shields

August 18, 2025

5  out of  5
rating by Ronald Shields
"Found Jennifer to answer all my questions and find the coverage I wanted for home auto and personal protection. Felt a caring agent atmosphere."
We responded:
"Thanks for the fantastic review, Ronald! We're committed to making insurance simple, clear, and personalized, and we're glad that came through in your experience with us."
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Elfreda Sanniez

August 17, 2025

5  out of  5
rating by Elfreda Sanniez
"I have been using State Farms for my renters insurance. The company i was using for my auto insurance was too much so I decided to switch. The people here are great nice and helpful. I was surprised with the rate I got. Upon all that I was paying for my auto insurance with the former insurer, I didn't get what State Farms gave me. THANK YOU STATE FARMS."
We responded:
"Thank you so much for the 5-star review, Elfreda! We’re thrilled to hear you had a great experience—your support means everything to us. We hope to welcome you back again soon!"
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David Mello

August 17, 2025

5  out of  5
rating by David Mello
"Great service. Immediately answer whenever I message them."
We responded:
"We really appreciate you taking the time to leave us a 5-star rating, David. It’s always rewarding to hear that our efforts are making a difference. Thanks again for choosing us!"
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Maisha Griffin

August 6, 2025

5  out of  5
rating by Maisha Griffin
"Very loyal helpful and kind"
We responded:
"Thank you for your glowing review, Maisha! We’re honored to be your insurance partner and will continue to work hard to provide top-notch service."
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Bob Bernatchez

August 5, 2025

5  out of  5
rating by Bob Bernatchez
"Responsive, knowledgeable, easy to work with."
We responded:
"Thank you so much for the 5-star review, Bob! We truly appreciate your support and are glad we could meet your insurance needs. It's always our goal to provide clear guidance and great service. If you ever have any questions or need assistance in the future, we're here to help. Thanks again for trusting us with your coverage!"
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Rhonda Turner

August 1, 2025

5  out of  5
rating by Rhonda Turner
"Best customer service and experience from agent Jennifer!!"
We responded:
"We’re incredibly grateful for your positive feedback, Rhonda! Helping our clients find the right insurance solutions is what we love to do. Your satisfaction means a lot to us, and we're happy to know you had a great experience. Please don’t hesitate to reach out if we can be of service again. Thanks for the 5 stars!"
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Ted Davis

August 1, 2025

5  out of  5
rating by Ted Davis
"Was very helpful and very nice people I recommend they very highly"
We responded:
"What a wonderful surprise to see your review, Ted—thank you! Knowing we met your expectations inspires us to keep raising the bar. We appreciate you being a part of our journey."
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Ray Bradshaw

July 30, 2025

4  out of  5
rating by Ray Bradshaw
"My initial visit to get coverage on a new to me vehicle couldn't have been any easier. Rates seem fair. I'm looking forward to receiving great service."
We responded:
"Thank you so much for the great review, Ray! We’re glad you had a positive experience and truly appreciate your support. If there’s anything we could’ve done to earn that fifth star, we’d love to hear your thoughts!"
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Lulu Lea

July 29, 2025

1  out of  5
rating by Lulu Lea
"Can't find my initial review I submitted too soon this experience has turned HORRIBLE my agent is "no longer with the company" I FIND OUT AFTER ABOUT 2 MONTHS OF TRYING TO CONTACT SOMEONETO SEE WHAT'S GOING ON and there were some issues with the underwriters from what I was told... Long story short I'm being penalized for their error and my monthly payments for auto went waaayy up to where I can't even afford it. Not what I expected or signed up for and this is a horrible first impression is the first time customer I am very disappointed back to my old insurance I go as of tomorrow!"
Profile photo of Franziska Makowenskyj

Franziska Makowenskyj

July 24, 2025

5  out of  5
rating by Franziska Makowenskyj
"It was very easy and pleasant to talk to the agent to get my needs accomplished"
We responded:
"Thanks for the 5-star shoutout, Franziska! Your experience matters to us, and we're so glad we could deliver something great."
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Ashley Kluk

July 23, 2025

5  out of  5
rating by Ashley Kluk
"They always take care of us and anything I may need! Always fast, friendly, and go above and beyond!"
We responded:
"We’re so thankful for your review, Ashley. Our team is always working to provide the best possible experience—glad we hit the mark with you!"
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Jewell Westmoreland

July 15, 2025

5  out of  5
rating by Jewell Westmoreland
"Best customer service ever and saved us some money !!"
We responded:
"Your feedback motivates us to keep going above and beyond, Jewell. Thanks for your support and for choosing us!"
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MarshMallow

July 9, 2025

5  out of  5
rating by MarshMallow
"I don’t know how, but they got me the best, lowest quote for a motorcycle. I was in contact with Lisa for over a month and she was highly responsive and answered all my questions. She’s super nice and adjusted my coverage to exactly what I wanted. Payment went smoothly too. Saved me over $2000/year that I almost didn’t believe it"
We responded:
"Thank you so much for the 5-star rating! We truly appreciate your support and are grateful for the opportunity to serve your insurance needs. We’re always here to help—just a call or message away!"
Profile photo of Renee Kirby

Renee Kirby

July 9, 2025

5  out of  5
rating by Renee Kirby
"Very nice staff and very helpful"
We responded:
"Thank you! It was a pleasure working with you, Renee. We're so glad we could help you find the right coverage, and we’re here anytime you need assistance."
Profile photo of Jerry Yeatts

Jerry Yeatts

June 25, 2025

5  out of  5
rating by Jerry Yeatts
"Outstanding"
We responded:
"Thank you for your trust and your wonderful five-star review, Jerry! We're proud to be part of your insurance journey."
Profile photo of Jasmine Smith

Jasmine Smith

June 25, 2025

5  out of  5
rating by Jasmine Smith
"The phone was answered promptly. Service was smooth and she was very pleasant and nice. She made me at ease with no worries."
We responded:
"We’re thrilled to earn your five-star rating, Jasmine! Please don’t hesitate to reach out whenever you need assistance—we’ve got you covered."
Profile photo of Christopher Rhodes

Christopher Rhodes

June 17, 2025

5  out of  5
rating by Christopher Rhodes
"I recently purchased two jet skis and had them insured through Nicole Cockerham's State Farm Agency. On the first weekend out, one of the ski's was severely damaged. All it took to get it repaired and back up and running with minimum down top was a call to my agent. I just made the initial phone call and they did all the work. I hate that I'm only allowed to give 5 stars!!! Thank you to Nicole and her staff!!!"
We responded:
"Hi Christopher- Customer service will always be our number one priority. We are so glad you had a pleasant experience. Thank you for leaving us a 5 star rating!"
Profile photo of Cooper F

Cooper F

June 13, 2025

5  out of  5
rating by Cooper F
"Easily and quickly added insurance for a new (to us) boat, all via text. Gotta love it."
We responded:
"Thanks a ton for the great feedback, Cooper! We’re thrilled to know you were happy with our service."
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kathi mccomic

June 12, 2025

2  out of  5
rating by kathi mccomic
"I was quoted one price and then charged a higher price"
Profile photo of William Taylor

William Taylor

June 11, 2025

5  out of  5
rating by William Taylor
"Whenever I need something I know I can call and associate is all always willing to help and get me what I need most times I go in and make payment instead of doing it through the app and they’re always very friendly"
We responded:
"Thank you for taking the time to leave us a 5-star review, William. We’re proud to serve clients like you and are always just a phone call away."
Profile photo of Hassan Berry

Hassan Berry

May 29, 2025

4  out of  5
rating by Hassan Berry
"Excellent communication and customer service"
We responded:
"Thanks so much for the kind words, Hassan! We’re proud to offer dependable coverage and top-notch service, so if there is anything we can do to get that five star rating from you, we'd love to hear!"
Profile photo of Donna Gardner

Donna Gardner

May 29, 2025

5  out of  5
rating by Donna Gardner
"Nicole was very helpful in making sure we had the insurance levels we needed at a cost we could afford."
We responded:
"We’re grateful for your five-star rating, Donna! It’s a pleasure to serve you, and we look forward to continuing to meet your insurance needs."